Who we are

Community

1KWordsArt represents a community of USA based loving family members who care about giving back. Our tag line is "A Picture is worth One-Thousand Words", and we love hearing stories from our customers about how our gifts made a positive impact on their family. 

Mission

Our mission is to be the largest and most loved provider of family gift products in the USA, with a goal of 1,000,000 orders delivered by 2024. 

Values

Our Core Values provide the basis for everything we do. They are the how we hire, fire, train, and reward our team. If you feel we aren't living by these values (no one is perfect all the time!), please let us know so we can address the issue, and work to improve ourselves. Our Core Values are:

1. Innovative: Create fun, be adventurous, creative, and open-minded.
2. Excellence: Always deliver a WOW! Experience.
3. Unity: Respect others; build a positive Team Spirit.
4. Empower: Embrace and drive positive change.
5. Evolve: Seek growth and learning.

The 1KWA Process

1. After placing your order, you will receive a preview within 48 hours.
2. Once you receive the preview, you will be able to ask for any changes or approve for shipping
3. The production & delivery process takes 10 to 14 days, in which we keep you updated on the entire production and delivery process.

Our Guarantee

90 Day 100% Happiness Guarantee: if you aren't happy with your order for any reason, contact our customer service team within 90 days and we will make it right! Since our products are personalized, we do not accept returns once the order has been processed. However, our customer care team has been trained to do whatever possible to make sure every one of our customers is a happy customer!

Quality

We have a strict commitment to quality. All of our products are made to order and ship from the USA, creating real American jobs. Our typical delivery times are about 10-14 days from the date of purchase, with expedited shipping available on some products.

If you have any questions, feel free to email us at info@1kwordsart.com. We would love to hear from you.